Refund Policy

At Bangash home decor, we are committed to providing our customers with high-quality products and services. We understand that sometimes things may not work out as planned, and we want to make sure our customers are satisfied with their purchase. Therefore, we have established a comprehensive refund policy that outlines the guidelines for refunds and returns.

Returns

If you receive a product that is defective or damaged, we will gladly accept a return within 14 days of delivery. To initiate a return, please contact our customer service team at hello@bangash.be with your order number and a description of the issue. Our team will work with you to resolve the issue and provide you with a return label to ship the product back to us. Once we receive the product, we will inspect it to confirm the defect or damage and process a refund within 7 business days.

Refunds

We offer a 14-day satisfaction guarantee on all of our products. If you are not satisfied with your purchase, you may return the product within 14 days of delivery for a full refund. To initiate a refund, please contact our customer service team at hello@bangash.be with your order number and a reason for the return. Our team will provide you with a return label to ship the product back to us. Once we receive the product, we will inspect it to confirm it is in its original condition and process a refund within 7 business days.

Please note that shipping and handling fees are non-refundable, and the customer is responsible for the cost of return shipping. We recommend that you use a trackable shipping service and purchase shipping insurance to ensure the safe return of the product.

Exceptions

There are certain products that are not eligible for returns or refunds, including custom-made products, clearance items, and gift cards. Additionally, any products that have been used or altered in any way are not eligible for returns or refunds.

Final Thoughts

At Bangash home decor, we are committed to providing our customers with exceptional products and services. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team at  hello@bangash.be We appreciate your business and look forward to serving you in the future.